Openreach Delays PSTN Switch-Off - What it Means for Your Business Broadband and Phone Systems

In recent news, Openreach has announced a delay in switching off the Public Switched Telephone Network (PSTN), pushing it back to January 2027. This extension will provide an essential buffer for companies that rely on the soon-to-be outdated network to move to a more modern, digital alternative.

We understand more than most just how confusing the PSTN switch-off timeline can be. That’s why we’ve covered the most essential steps throughout: translating the jargon for our customers. From the initial announcement to the PSTN Stop Sell September 2023. Here’s what you need to know about the latest update…

What is PSTN, and why is it being switched off?

The PSTN is a legacy network that has been the backbone of telecommunications for decades. Due to its limitations, BT Openreach is phasing it out in favour of more advanced digital technologies. Originally scheduled for December 2025, the switch-off would pave the way for faster, more reliable, and cost-effective communication methods.

What is the impact of the PSTN switch-off delay?

The main reason for the postponement to January 2027 is to provide businesses additional time to prepare for the transition. Whilst this may seem like a relief, it’s essential not to become complacent. The simple presence of a delay highlights the sheer volume of businesses this switch-off affects. And it is these businesses who will be rushing to update their communications once the switch-off occurs.

Now is the time to consider how you can plan and implement changes without the pressure of an impending deadline. At Gemini, we’ve been helping businesses get ahead of the PSTN switch-off since it was announced. Here are a few ways to make the most of this additional time:

  • Evaluate your current system: Review your current infrastructure to identify what still relies on PSTN and needs upgrading. Telephone systems, internet, alarms, lifts… You might be surprised by how much relies on it!
  • Explore the alternative: There are plenty of options out there- often cheaper and better than what you’re currently using. From VoIP services (Voice over Internet Protocol) to replace traditional telephones and SoGEA broadband (Single Order Generic Ethernet Access) to replace traditional copper-based alternatives.
  • Plan your transition: With countless businesses set to eventually make the switch, planning your transition before the masses is essential. Get a leg up on the competition and take advantage of the feature-rich alternatives now!
  • Find the right supplier: At Gemini, we pride ourselves on providing a comprehensive assessment of our customers' needs, recommending the best digital solutions, and ensuring a seamless transition process.

What can Gemini do for you?

At Gemini, we specialise in helping businesses modernise their technology, equipping them for the modern working environment. From the latest broadband technology to VoIP phone systems, the only thing that matches the quality of the tech we provide is the service that supports it.

Whether you need help future-proofing your business ahead of the PSTN switch-off or simply need advice, reach out to our team of experts. We’re sure to find the right technology for the job.

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